Melon Digital has developed a dynamic and innovative MVNE which is highly adaptable and responsive, offering excellent performance from start to finish. Developed in partnership with Amdocs Digital Brands Suite and powered by AWS, Melon Digital is a fully integrated solution that is flexible, scalable and easily replicated across borders, in any market.
We’ve been finetuning, crafting and perfecting the platform, so that you don’t have to.
Our platform solutions
The Sweet Side of Melon Digital
Full integration with mobile networks, logistic companies, payment processors, Self-RICA APIs, data analytic companies and retail partners to offer best in class solutions.
Define product and USPs, combining customers insights, current mobile network offerings, pricing strategy and consumer needs with Melon Digital’s stand-out solutions.
Internal or agency partner support to define digital marketing strategies, connecting your brand with the platform. This includes digital CI development, UX design and marketing communication if required.
Assistance with UI and UX development to mirror your bespoke customer proposition. We focus on the flow, design and overall human experience from start of design to finished product.
Included Core Systems
- Inventory management
- Real-time billing
- OCS/PCRF
- Order fulfilment
- Lifecycle management
- Product catalogue
- Cart management
- Mobile Apps
- Marketing website
- CSR website
- Omnichannel
- Knowledge centre
- Developer portal
- Payment GW
- eKYC/RICA GW
- Logistics GW
- Case-management GW
- Omnichannel GW
- Collaboration GW
- Commissioning
- Reports
- CVM
- Dashboards
- Notifications engine
Partner Integration and Product Development
- CI design
- Brand tone development
- App/website/UI&UX
- Brand/Go-To-Market strategy
- Media partner introduction and liaison
- Network Integration
- Omnichannel support
- Logistics
- Payment processor
- ERP
- eKYC/RICA partner
- Campaign management/analytics
- App and website analytics
- Retail partners
- Customer support
- Tenant support
- Network support
- Integration partner support
- Revenue assurance
- Pricing strategy
- USP development
- Short-term offers
- Assist with product/market fit
- Commission rules
- Product catalogue development and configuration
- Definition of customer journeys
- Definition of support journeys
- Definition of UI/UX Market definition
From start to finish in 6 months
- EXCO Sign-off
- Sign Melon Digital Agreement
- Sign MTN Agreement
- Design Sign-off
- Brand Development
- SIM Card Sign Off
- Product and Pricing design
- First View of App & Website
- Design Review
- User journey review
- Systems Integration Testing
- SIM Testing
- BAP Testing Sign off
- App & Website Sign Off
- Assigning of Numbers for Omni Channel Platform
- User Testing
- Support Training
- Produce Support Materials
- Systems move to production
- Friendly launch
- Go-Live